Digitalizing the production process, from request for quotation to production
It delivers customized solutions for all types of clients thanks to specialized small-batch production, crafted down to the last detail with tailor’s precision.
The company operates in the supply and forming of pipes for passenger-car and truck engines. Most products are installed on industrial vehicles and on agricultural, marine, and military equipment.
Corporate governance is family-led, with a culture and strong inclination toward technological innovation.

Without a centralized system, document sharing was limited to traditional network folders, which did not ensure the consistency of stored files or secure sharing.
Thanks to the adoption of interconnected workflows in Adiuto and the Adiuto-Outlook integration, it was possible to digitize all the processes that make up the company’s production chain. This made it possible to track the entire process, from the customer’s request for quotation through to the QA documentation required to ship the finished product.

Starting from request-for-quotation emails from clients and prospects, processes are generated in Adiuto. These help manage all the activities needed to verify the feasibility of the request, prepare the quotation, request components from suppliers and compile the quality documentation for the requested product.
- Manual handling of numerous emails, resulting in the loss of important opportunities.
- Sharing among the departments involved required a significant amount of time.
- Requests for quotations must be handled quickly to prevent clients from turning to competitors, processes must streamline activities.
- Every production phase in the company is tracked, can be retrieved in seconds and is shared in line with corporate access policies.
- The client recognized they could leverage the wealth of managed information for internal purposes to improve their efficiency.
- Mapping numerous emails from clients and prospects generated a prospect database, useful for sales purposes.
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