ADIUTO, COMPANIES, PROCESS AND DOCUMENT DIGITALIZATION

Automotive Company

Digitalizing the production process, from request for quotation to production

CLIENT

Automotive Company

It delivers customized solutions for all types of clients thanks to specialized small-batch production, crafted down to the last detail with tailor’s precision.

The company operates in the supply and forming of pipes for passenger-car and truck engines. Most products are installed on industrial vehicles and on agricultural, marine, and military equipment.
Corporate governance is family-led, with a culture and strong inclination toward technological innovation.

NEED

Digitize the entire production process with a focus on compliance and customer engagement

Without a centralized system, document sharing was limited to traditional network folders, which did not ensure the consistency of stored files or secure sharing.

THE SOLUTION

What we did for the Automotive Company

Thanks to the adoption of interconnected workflows in Adiuto and the Adiuto-Outlook integration, it was possible to digitize all the processes that make up the company’s production chain. This made it possible to track the entire process, from the customer’s request for quotation through to the QA documentation required to ship the finished product.

OBJECTIVES ACHIEVED

A new fully digital approach to process optimization

Starting from request-for-quotation emails from clients and prospects, processes are generated in Adiuto. These help manage all the activities needed to verify the feasibility of the request, prepare the quotation, request components from suppliers and compile the quality documentation for the requested product.

Customized platform

Thanks to digitalization, all files are stored on a shared platform, with alerts that help keep track of the requests to be handled.

Smart, digitally oriented management

Sharing is automatic, real time and controlled: data can be accessed in real time by the departments involved in the various processes.

Digital Transformation of the production process

BEFORE

Slow and fragmented communication

  • Manual handling of numerous emails, resulting in the loss of important opportunities.
  • Sharing among the departments involved required a significant amount of time.
  • Requests for quotations must be handled quickly to prevent clients from turning to competitors, processes must streamline activities.
AFTER

Efficient, fast processes

  • Every production phase in the company is tracked, can be retrieved in seconds and is shared in line with corporate access policies.
  • The client recognized they could leverage the wealth of managed information for internal purposes to improve their efficiency.
  • Mapping numerous emails from clients and prospects generated a prospect database, useful for sales purposes.
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