Online management of bookings, payment for services and a reserved area for consultation
A historic private nursing home and a key point of reference at the regional level. It stands out for the quality of its services, the professionalism of its staff, the advanced technology of its equipment and the hotel-level comfort offered to clients.
The main objective is to streamline procedures efficiently and securely for patients and healthcare and administrative staff.
By adopting the Adiuto platform, we digitized the appointment booking process, related payments and the delivery of reports and invoices.
Using the Web Composer module, we created a portal that patients access after registration, through which they can choose the booking date and time, the service and pay directly via a secure connection to the bank’s payment gateway.
- Bookings are managed across different channels, generating duplications of the data.
- The process of scheduling appointments, paying for services and collecting reports results in inefficiencies and delays.
- Users are forced to go to the facility in person to carry out activities that could be performed remotely.
- Check-in procedures have been sped up.
- Client presence has been eliminated in all stages not strictly necessary for service delivery.
- More efficient management of the payment process and
- Related billing flows
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